At Barks and Beauty Boutique, customer satisfaction is important to us. Please review our Refund Policy carefully before making a purchase.
Please contact our support at a for return shipping address before returning at:
support@barksandbeautyboutique.store
We accept returns within 14 days of delivery, provided the item meets the following conditions:
· Item is unused, unworn, and in original condition
· Item is in original packaging
· Proof of purchase is provided
To initiate a return, please contact us at barksandbeautyboutique@gmail.com before sending any items back. Unauthorized returns may not be accepted.
The following items are not eligible for return or refund:
· Final sale or clearance items
· Personalized or custom-made products
· Used, damaged, or altered items
· Pet products that show signs of use
Once your return is received and inspected, we will notify you of the approval if applicable.
· Approved refunds will be processed back to your original payment method
· Refunds may take 5–10 business days to appear, depending on your bank or payment provider
Original shipping fees are non-refundable unless a incorrect item was sent to customer
We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us within 7 days of delivery at: support@barksandbeautyboutique.store
Buyer pays for returns unless item is defective damaged or incorrect.
If your order arrives damaged, defective, or incorrect, please email us within 48 hours of delivery with:
· Your order number
· Clear photos of the item and packaging
We will review the issue and arrange a quick replacement or refund where applicable.
· Customers are responsible for return shipping costs unless the item is defective or incorrect
· We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items
Orders may be canceled within 12 hours of purchase.
Once an order has been processed or shipped, it cannot be canceled.
If you haven’t received your refund after 10 business days:
1. Check your bank or credit card provider
2. Contact your payment processor
If you have questions about our Refund Policy, please contact us:
📧 Email us us at: support@barksandbeautyboutique.store
